Do you want to return a product?
Of course, we hope that you are satisfied with your purchase. However, should this not be the case, for any reason, please contact Creative Cosmetics as quickly as possible.
You can return your purchase according to the specified terms from the General Terms and Conditions. You may cancel the agreement and return products within 14 days of receipt of your order without statement of reason. In that case, you must return the purchased products in undamaged, unwritten, original factory packaging and in unused state (for hygiene reasons). The costs of the products you have purchased will be refunded within 14 days after return of the items. The costs of the return shipment are for your own account.
Please note that for hygiene reasons we can only take back unused and unopened products!
In the event of a defect or an incorrect delivery from us, please contact us to discuss this matter before you return the product.